Information
If you need additional information on any of our products, please contact us via email to EDTinfo@edti.com.You may also call (408) 243 6922 for product information.
Product support is available to registered users at anytime via email. If you need help on any of our products, please contact us via email to support@edti.com..
To expedite processing, please provide the following information when contacting us.
- Product name
- Serial number
- Date of purchase
- Brand/manufacturer of computer on which product is used
- PC processor speed, RAM & free hard disk space
- Any devices attached to the parallel port of your computer
- Brief description of problem
Phone support
Free phone support is available to registered users within the first 30 days of product purchase.